Privacy Notice
Friedmann & Associates
DBA First Florida Insurance of Merritt Island
(“First Florida Insurance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
Effective Date: August 12, 2026
Last Updated: August 21, 2026
OUR PRIVACY COMMITMENT
At Friedmann & Associates, DBA First Florida Insurance of Merritt Island (“First Florida Insurance”), we respect the privacy of our customers and understand the importance of protecting your personal information. This Privacy Notice explains how we collect, use, and protect your nonpublic personal information in connection with the insurance products and services we provide.
INFORMATION WE COLLECT
- Depending on the insurance products and services you request, we may collect nonpublic personal information from sources including:
- Information provided during telephone, email, or other communications with our office
- Information from consumer reporting agencies and other third-party sources
- Information you provide on insurance applications, forms, questionnaires, and other documents
- Information from insurance companies, agents, brokers, wholesalers, and other insurance professionals
- Information relating to your property, vehicles, business, insurance history, and claims history
- Social Security numbers, driver’s license information, and other identifying information
- Financial and payment information
- Inspection reports, photographs, and other property documentation
- Information necessary to underwrite, quote, issue, and service your insurance policies
HOW WE USE YOUR INFORMATION
- We use your information to provide and administer insurance products and services, including to:
- Obtain and compare insurance quotes
- Submit applications to insurance companies and insurance markets
- Underwrite and place insurance coverage
- Service and maintain your insurance policies
- Process payments and billing
- Assist with claims and policy-related matters
- Obtain inspections, reports, and other documentation
- Verify information and prevent fraud
- Comply with applicable laws and regulations
- Perform other activities necessary to provide the insurance services you request
WHEN WE SHARE YOUR INFORMATION
We may disclose nonpublic personal information about you as permitted or required by law and when reasonably necessary to provide insurance products and services.
This may include sharing information with:
- Insurance companies and carriers
- Managing general agents and insurance wholesalers
- Reinsurance and other insurance-related organizations
- Premium finance companies
- Mortgage companies, lenders, and lienholders
- Insurance inspectors and inspection companies
- Claims-related service providers
- Electronic signature, document management, technology, payment processing, and other service providers
- Attorneys, accountants, auditors, and other professional advisors
- Government agencies and regulatory authorities
- Other parties when authorized or required by law
INFORMATION WE DO NOT SHARE
We do not sell your nonpublic personal information.
We do not disclose your personal information to non-affiliated third parties for their own marketing purposes.
We only disclose information as necessary to provide and administer insurance services, comply with legal or regulatory requirements, protect our customers and business, or as otherwise permitted by law.
MOBILE COMMUNICATIONS & TEXT MESSAGING
We may collect and use your mobile phone number to communicate with you regarding your insurance policies, account, requests, and other customer service matters.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.
FORMER CUSTOMERS
We continue to protect the privacy and security of information we obtain about you even after you are no longer a customer of First Florida Insurance.
HOW WE PROTECT YOUR INFORMATION
We maintain reasonable administrative, technical, and physical safeguards designed to protect your nonpublic personal information from unauthorized access, use, disclosure, alteration, or destruction.
Access to customer information is limited to individuals and service providers who have a legitimate business need to access that information.
ELECTRONIC COMMUNICATIONS
If you communicate with us by email, through our website, electronic forms, electronic signatures, or other electronic means, we may retain those communications and related information as part of our business records.
Please do not send highly sensitive information through unsecured email unless specifically requested or otherwise instructed by our office.
YOUR RIGHT TO PRIVACY
Because we do not share your nonpublic personal information with non-affiliated third parties for their own marketing purposes, you do not need to opt out of such marketing disclosures from us.
Nothing in this Privacy Notice limits any privacy rights or protections you may have under applicable federal or Florida law.
INFORMATION ABOUT CHILDREN
Our website and insurance services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable laws. When changes are made, the updated policy will be posted on our website with a revised “Last Updated” date.
THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites operated by third parties. We encourage you to review the privacy policies of any third-party website you visit.
QUESTIONS ABOUT YOUR PRIVACY
If you have questions regarding this Privacy Notice or our privacy practices, please contact us:
Friedmann & Associates
DBA First Florida Insurance of Merritt Island
2460 N Courtenay Pkwy, Suite 115
Merritt Island, FL 32953
Phone: 321-205-1741
Email: tom@ffimi.com
Website: https://ffimi.com
TERMS & CONDITIONS
The following terms apply to communications and messaging services provided by First Florida Insurance.
Messaging Terms & Conditions
You agree to receive informational messages (Customer Care) from First Florida Insurance of Merritt Island. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at tom@ffimi.com. You can opt out at any time by replying STOP.
This messaging section is intended to explain the terms applicable to customer-care text messaging and should be read together with the Privacy Notice above.
CONTACT US
If you have questions regarding this Privacy Notice, these Terms & Conditions, or our privacy practices, please contact us:
Friedmann & Associates
DBA First Florida Insurance of Merritt Island
2460 N Courtenay Pkwy, Suite 115
Merritt Island, FL 32953
321-205-1741 | tom@ffimi.com | ffimi.com
We are committed to protecting the confidentiality and security of your personal information and appreciate the trust you place in our agency.
This Privacy Policy is intended to describe our general privacy practices and does not replace any specific privacy notice or disclosure required by applicable federal or state law.